Press Release Body = Camarillo, Calif, Dec 6 - UpSellit.com\'s Artificial-Intelligence driven SMARTagent Save-a-sale chat technology consistently increases e-commerce sites sales by 5-15%.
\"Cart abandonment on the web is a major problem,\" President Glenn Russell says. \"If you had a brick-and-mortar retail store and of 100 people entering your store only 6 purchased something you\'d be alarmed. But a 94% shopping cart abandonment rate on the web is often typical.\"
SMARTAgent technology allows for a highly effective way of driving these abandoning customers back to the cart through chat. Even \"rescuing\" 1 of the 94 abandoning customers will increase a site\'s revenue 17%.
\"Often times a customer is leaving because an e-commerce site doesn\'t address just one question,\" says VP of Business Development Greg Longaker. \"Or, if the site does address the question, the potential customer may have missed it. UpSellit\'s SMARTagent technology can easily incorporate the FAQs and product information into it\'s Artificial Intelligence database and answer questions that a customer was unwilling to look up for herself, but unwilling to purchase without.\"
With customer interaction rates averaging around 13% (easily five times that of a static popup), SMARTagent chat windows provide valuable insight into why a customer is leaving.
As Tom Kogler, Chief Operations Officer at UpSellit.com puts it, \"often times a customer who doesn\'t buy can be just as valuable as one who does to an internet retailer when the chat logs are analyzed. Why are your customers leaving? Is your price too high? Is your product\'s features not displayed clearly enough? Is it the shipping costs? It is important to note that the 15% increase in sales, while impressive, is not the only value that SMARTagent can add to your business. The information reported in all chat logs, all available in UpSellit\'s real-time reporting interface, can be equally as important.\"
UpSellit.com provides all the scripting and dialog for the SMARTagent and the average implementation time for a site is one day of a developer\'s time. Full integration into a site is as easy as including a few UpSellit.com-provided script tags into selected pages on the site.
Perhaps the most tempting part for an e-commerce site is that Upsellit.com only gets paid when SMARTagent saves a sale successfully. The cost-per-acquisition model, as well as the fact that the $5000 setup fee (which involves professional AI scripting and technical support through the implementation process) is being waved for websites that can begin the implementation process within 2 weeks of the contract.
For more information on how UpSellit.com\'s SMARTagent can start saving your site\'s sales today, contact Greg Longaker at 805-384-6974.
2022
